Comments on: Client Rejection – Why No Means Nothing

By: Hammy Havoc

Hammy Havoc — Thu, 15 Sep 2011 22:20:48 +0000

Rejection sucks, but sometimes you have to start contacting so many people that it doesn’t even matter if all but one say ‘no’. And as always; There is always a second try! Inspiring words.

By: How to Manage your Interaction with Clients - WebsitesMadeRight.com

How to Manage your Interaction with Clients - WebsitesMadeRight.com — Tue, 12 Apr 2011 23:12:32 +0000

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By: Mr. Tough

Mr. Tough — Mon, 29 Nov 2010 00:23:50 +0000

Very good article! It helps anyone who has been in a “No” situation or has been in a tough situation where you basically get a “no” without actually getting a “no.” Try again, you have very little to lose.

Now, some posts mention that sometimes a no means no, and those “no’s” I think are so definitive that you can feel them and if that is the case, there really is no point beating a dead horse. And also, it is not a good idea to beat a “no” with price/rate lowering if that is what happens each time to counteract a “no.” There is a good site called “good f’ing design advice dot com” (did not want to spell out the f-word in case it offends anyone) that is funny and sound in its advice to designers.

Thanks for the article, it has given me inspiration!

By: 16i Web Design

16i Web Design — Tue, 02 Nov 2010 19:04:14 +0000

SOOO true! This happened when my wife was rejected at 3rd interview for a job with a leading luxury tour operator. I said “No, I’m not having that” and helped her send an email back to them entitled “eternal optimism” explaining what a tragedy it would be if she was denied the opportunity – we risked looking barking mad, but had nothing to lose. They loved it and in her first year did £1.6m in sales. Five years on, and she’s brought in many more millions of pounds in sales, has been their top seller of the year several times, and was recently promoted to her perfect position.

Never EVER take NO for an answer.

By: Paige

Paige — Sun, 31 Oct 2010 22:29:07 +0000

Great article! I was very disappointed when 2 clients fell through despite my best efforts to politely ignore “no”, but I know that I’ll get those design jobs elsewhere and there’s always other clients. Good advice.

By: Richbynow

Richbynow — Tue, 05 Oct 2010 22:31:34 +0000

I found this the case when starting out as a freelancer.

It took me a while to get that first job, but as i was working on this job, i had a bit of breathing space to try and get more clients.

Now more or less everything i do comes from word of mouth.

It is frustrating at first but very satisfying when you get finally get going. Brilliant advice.

By: Spokane Website Design

Spokane Website Design — Thu, 23 Sep 2010 21:07:05 +0000

This is such great advice. From my experience no actually means not at this time or I’m not quite sure yet.

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By: Swindon Wesbite Design

Swindon Wesbite Design — Thu, 09 Sep 2010 21:38:47 +0000

I have had several positive experiences with the ‘you can always take another ‘no’ approach. Providing that there is nothing to do with how you presented your pitch, you should be able to re-present your case providing you arm yourself on the main causes for the first rejection.

Prior to providing a quote is always important to build a connection to the person who will be involved on the decision making about the purchase.

If you show passion about the client’s project and also willingness to adapt in order to accomodate their budget, it will be much easier to progress from the initial ‘no’ to the final positive answer!

Don’t be afraid to discuss with your client what you can do to be part of their new success.

By: Tom Buch

Tom Buch — Tue, 07 Sep 2010 20:03:17 +0000

Great approach, I am inspired to be more resilient in future!