Business
Guidelines for Small Project Pricing
Our collection of rules and red flags which help us navigate through every small project.
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Just Finish It
How web firms that focus on shipping instead of perfection do better, and how you can do the same.
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Flavors of Customer Service
“I don’t know the key to success, but the key to failure is trying to please everybody.” – Bill Cosby
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Client Rejection – Why No Means Nothing
Client rejection happens, but that doesn’t mean it’s game over just yet.
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Fundamentals for a Kick-Ass Creative Company
What makes a creative company kick-ass for the people involved? We’ve developed a few philosophies of our own over the past couple years.
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How to Win Clients When You’re the Underdog
It’s all about leveraging your positives when pitching to a client.
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4 Rules for Pitching to Offline Clients
Clients exist outside of email. Local businesses presents an interesting opportunity for web design business. These guidelines will help get you connected and started.
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When Clients Take Too Much Design Control
Have you ever had a client who suddenly demanded radical design changes? Are they the type of changes that would make the rest of the internet cringe? How do you keep a design from falling apart and becoming a usability problem?
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